volkswagen loaner car policy
volkswagen loaner car policy

Understanding the Volkswagen Loaner Car Policy

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If your Volkswagen vehicle is in for repairs, you may be wondering what your options are for transportation during that time. The good news is that Volkswagen offers a loaner car policy to help keep you on the road while your vehicle is being serviced. In this article, we’ll explore what the Volkswagen loaner car policy entails and what you need to know before taking advantage of it.

What is the Volkswagen Loaner Car Policy?

The Volkswagen loaner car policy is a service provided by Volkswagen dealerships that offers temporary transportation to customers while their vehicle is being repaired or serviced. The loaner cars are provided free of charge and are meant to be used only for the duration of the repair or service.

Who is Eligible for a Loaner Car?

Not all Volkswagen customers are eligible for a loaner car. Typically, loaner cars are only provided for customers who purchased their Volkswagen vehicle from the dealership or who have a vehicle that is still under warranty. However, each dealership may have its own policies and eligibility requirements, so it is best to check with your specific dealership to see if you qualify.

What You Need to Know Before Taking Advantage of the Volkswagen Loaner Car Policy

Before taking advantage of the Volkswagen loaner car policy, there are a few things to keep in mind. First, it is important to schedule your service appointment in advance to ensure that a loaner car will be available. You will also need to provide a valid driver’s license and proof of insurance before taking possession of the loaner car.

Second, it is important to understand that the loaner car is meant for transportation purposes only and should not be used for personal or business use. Additionally, you will be responsible for any damage or traffic violations that occur while the loaner car is in your possession.

Finally, it is important to return the loaner car in the same condition that it was received, with the same amount of gas and with all personal belongings removed. Failure to comply with these requirements may result in additional fees or charges.

Conclusion

The Volkswagen loaner car policy is a valuable service offered by Volkswagen dealerships to provide temporary transportation to customers while their vehicle is being serviced. However, it is important to understand the eligibility requirements, terms, and conditions before taking advantage of the policy. To ensure a smooth and stress-free experience, make sure to schedule your service appointment in advance and familiarize yourself with the policies and requirements of your specific dealership.

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